LATEST ON THE OROP COMMITTEE MEETINGS - BY THE CHAIRMAN OF THE COMMITTEE.

(source : via e-mail from TSEWA)

TEARS IN MY EYES AS I READ THIS STORY

A very poor newly wedded, young couple lived in a small farm. One day the husband made the following proposal to his wife:

Honey, I will leave the house: I will travel faraway, get a job and work hard in order to come back and give you the comfortable life that you deserve. I do not know how long I will stay away, I only ask one thing, please wait for me, and while I am away, you should be faithful to me, because I will be faithful to you. His wife agreed, so the young man left. He walked many days until he found a farmer who was in need of someone to help him. 

The young man offered his services. He was accepted. Therefore he discussed the terms with his boss:

Let me work for as long as I want and when I think I should go home, please relieve me of my duties. I do not want to receive my salary. I ask you to save it for me, until the day I leave. The day I decide to go, please give me the money and I will go my way. They agreed on that. So, the young man worked for twenty years without holiday and without rest. After twenty years, he came to his boss and said:

Boss, I want my money, because I am returning to my home. The boss replied:

All right, after all, I made a deal with you and I will stick to it. However, before you go I want to offer you something new: I will give you all your money and send you away; or I will give you 3 pieces of advice and send you away. 

If I give you money, you lose the 3 pieces of advice. 

If I give you the 3 pieces of advice, you lose the money. 

Now, go to your room and think about your answer. 

He thought for two days. Then he went to the boss and told him:

I want the 3 pieces of advice. 

The boss stressed again, if I give you the 3 pieces of advice, I will not give you the money, and the man replied:

I want the 3 pieces of advice.

The boss then told him:

No. 1: Never take shortcuts in your life, shorter and unknown paths can cost your life. 

No. 2: Never be too curious, for curiosity towards evil can be deadly. 

No. 3: Never make decisions in moments of anger or pain, because when you repent, it could be too late. 

After giving these 3 pieces of advice, the boss said to him:

Here, you have 3 loaves of bread, 2 are for you to eat during the journey and the last is for you to eat with your wife when you get home. 

So, the man went his way, after twenty years away from home and from his wife, whom he loved so much. After the first day of travel, he found a man who greeted him and asked:

Where are you going?

He replied:

To a distant place which is about 20 days away if I continue walking. 

The man said to him: Oh boy, this path is too long! I know a shortcut that is very safe and you will arrive in 5 days only. 

The man began to follow the path suggested until he remembered the first piece of advice. Then, he returned and followed the long path. Days later he learned that the shortcut led to an ambush.

After a few more days of travel, he found an inn by the roadside, where he could rest. He paid for a room and after taking a bath he lay down to sleep. During the night he woke up as he heard a terrifying scream. He rose to his feet and went to the door to check what happened. As he was opening the door, he remembered the second piece of advice. Therefore he returned, lay down again and slept. 

At dawn, after breakfast, the owner of the lodging asked him if he had not heard the scream at night. He affirmed that he heard. 

Then, the host said: Were you not curious to see what happened? 

And he replied: No, I was not.

Then the host said: You are the first guest to leave this inn alive. My neighbour is completely crazy. He usually shouts at night to call someone’s attention. When some of the guests come out, he kills them and buries their bodies in the backyard. 

The man continued his long journey, eager to arrive soon.

After many days and nights walking, he was very tired, but he finally saw his house far away. It was night. He saw some light coming out of the window of his house and was able to see the silhouette of his wife. But he also saw that she was not alone. He came closer and saw there was a man with her. She softly caressed his hair. When he saw that scene, his heart was filled with hatred and bitterness. He decided to rush at and kill them both mercilessly. However, he took a deep breath and he remembered the third piece of advice. Then he stopped, reflected and decided to sleep outside that night. He slept in the midst of the bushes, determined to make a decision the next day. 

At dawn, he was calmer and thought: I will not kill my wife and her lover. I am going back to my boss to ask him to take me back. 

But before I go, I want to tell my wife that I have always been faithful to her.

He went to the front door and knocked. When his wife opened the door and recognized him, she cried and embraced him warmly. He tried to push her away, but he was not able. 

Then, with tears in his eyes he told her: I was faithful to you but you betrayed me.

She was shocked, so she replied: How did I betray you? I have never betrayed you. I waited patiently for you for twenty good years. 

Then he asked:How about the man that you were caressing yesterday?

And she said: That man is your son. When you left, I discovered I was pregnant. Today he is twenty years old. 

Hearing that, the man asked her forgiveness. He met and hugged his son. 

Then he told them all the things he had experienced while away. 

Meanwhile, his wife prepared some coffee for them to eat together, the last bread given by his boss.

After a prayer of thanksgiving, he broke the bread. When he looked at it, he found all his money inside. In fact, there was even more than the right payment for his twenty years of dedication and hard work.

Friends, our God is like this boss. 

When he asks us to make a sacrifice, he wants to give us more than what we give Him. He wants us to have His unique wisdom as well as the material blessings. 

(Source : Via e-mail from BHARATH BHUSHAN GHAI, Retd AFs officer)

ONE RANK ONE PENSION (OROP) & ISSUES OF CONCERN OF DEFENCE VETERANS NEEDING URGENT RESOLUTION

Dated:  02 Nov 2019

ONE RANK ONE PENSION (OROP) & ISSUES OF CONCERN OF DEFENCE VETERANS NEEDING URGENT RESOLUTION

Dear Veterans,

     Letter to Members of Parliament on the above subject dated 02 Nov 2019 is enclosed herewith for your information widest circulation please.

.

With Regards,

Jai Hind,

Yours Sincerely,

Maj Gen Satbir Singh, SM (Retd), Advisor United Front of Ex Servicemen &Chairman Indian Ex-Servicemen Movement (IESM)                                                                            Mobile: 9312404269,01244110570          Email:satbirsm@gmail.com -----------------------------------------------------------------------------

 .......................................................... 

Dated:  02 Nov 2019

ONE RANK ONE PENSION (OROP) & ISSUES OF CONCERN OF DEFENCE VETERANS NEEDING URGENT RESOLUTION

Dear Members of Parliament,

 1.      We wish to bring to your notice that long pending demand of defence fraternity of OROP has not yet been implemented. Hon’ble Prime Minister and President of BJP Sh. JP Nadda have time and again stated at various forums that OROP has been implemented.  With grievously hurt feelings and anguish, we wish to inform you that such statements by our Hon’ble Prime Minister are of serious concern to us.  Had the OROP been implemented as per the definition stated by MoS Sh. Rao Inderjit Singh on 02 Dec 2014 in the parliament, the Ex Servicemen would not have been on the road across the country protesting for the non-implementation of OROP.  On 31 Oct 2019, Ex Servicemen have completed 1600 days of continuous Protest Movement executed peacefully with dignity, respect and in the best traditions of soldiering.

2.      There are serious anomalies in the Govt of India Min of Def Notification No 12 (I)/2014/D (Pen/Pol)-part –II dated 07 Nov 2015 wherein the Govt is purported to have implemented OROP.  The serious anomalies have been brought to the Notice of the Govt on numerous occasions, but these anomalies have not yet been rectified.  Ex-servicemen were forced to approach Hon’ble Supreme Court for grant of full OROP.  Hon’ble Supreme Court in its order dated 01 May 2019 (copy attached).  Asked the MoD to resolve the anomalies to the extent possible and the next date of hearing was to take place on 06 Aug 2019.  However, the Hon’ble judge hearing the case was busy in hearing Ram Mandir Case and our OROP case hearing was not listed.

3.      In the meantime we had a meeting with Hon’ble Raksha Mantri on 01 Jul 2019 and briefed him about Hon’ble Supreme Court order and requested for the rectification of the OROP anomalies. Hon’ble Raksha Mantri assured us for another meeting after a few days for the resolution of OROP anomalies; however, that meeting has not taken place even after writing to Hon’ble Raksha Mantri a number of times. 

4.      During an Election Rally at Chandigarh President of BJP Sh. JP Nadda stated that his Govt had implemented OROP.  The same was denied by Ex-servicemen bodies. To add to our hurt feelings, Hon’ble Prime Minister on 19 Oct 2019 at Rewari in another Election Rally, again stated that his Govt had implemented OROP.  We wish to inform that this is far from truth.  OROP has not been implemented; what has been implement is One Time increase in Pension.  Unless the OROP anomalies are rectified, grant of Full OROP will remain unfulfilled.

5.       We also wish to inform you that equalization of pensions of defence personnel was due with effect from 01 Jul 2019 as per Govt Notification dated 07 Nov 2015, but the same has not yet been carried out. The Govt which had issued the notification has not honored its own order of equalization of Pensions after every five years which became due with effect from 01 Jul 2019. We had through a letter dated 03 Sep 2019 written to Hon’ble Raksha Mantri, copy to Hon’ble Prime Minister and three Chiefs and also forwarded the same letter to Secretary (ESW) requesting for immediate equalization of pensions as notified in Govt Notification dated 07 Nov 2015. MoD, instead of implementing equalization of pensions, ordered another committee whose recommendations have not been made public. The outcome of another, “One Man Judicial Committee (OMJC)” which submitted its report to the Govt on 26 Oct 2016 headed by Justice L. Narasimha Reddy, retired Chief Justice of Patna High Court has neither been made public nor implemented.

6.      We appeal to our elected representative, Hon’ble Members of Parliament to raise our issues of concern in the coming winter session and ask the Govt to grant Full OROP to the defence personnel, a demand which is long pending, though it had been accepted by both NDA and UPA Govts but not yet implemented. Our Hon’ble Member of Parliament, with anguish we wish to say that “any country which does not respect its soldiers is doomed to fail”.

Please grant Justice to Soldiers.

With Regards,

Jai Hind,

Yours Sincerely,

Maj Gen Satbir Singh, SM (Retd), Advisor United Front of Ex Servicemen & Chairman Indian Ex-Servicemen Movement (IESM)                                                                              Mobile: 9312404269, 01244110570                                      Email:satbirsm@gmail.com (Source Via e-mail)

ARMED FORCES PENSIONERS : @17% DEARNESS RELIEF ORDERS ISSUED ON 21.10.2019

No. 42/04/2019-P&PW(D)
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Pension & Pensioners’ Welfare

3rd Floor, Lok Nayak Bhavan,
Khan Market, New Delhi – 110003

Date ; 21st Oct 2019

OFFICE MEMORANDUM

Grant of Dearness Relief to Central Government pensioners/family pensioners – Revised rate effective from 01.07.2019-reg

The undersigned is directed to refer to this Department’s OM No. 42/04/2019- P&PW(D) dated 06.03.2019 on the subject mentioned above and to state that the President is pleased to decide that the Dearness Relief admissible to Central Government pensioners/family pensioners shall be enhanced from the existing rate of 12% to 17% w.e.f 01.07.2019.

1. These rates of DR will be applicable to (i) Civilian Central Government Pensioners/Family Pensioners including Central Govt. absorbee pensioners in PSU/Autonomous Bodies in respect of whom orders have been issued vide this Department’s OM No. 4/34/2002-P&PW(D) Vol.II dated 23.06.2017 for restoration of full pension after expiry of commutation period of 15 years (ii) The Armed Forces Pensioners, Civilian Pensioners paid out of the Defence Service Estimates, (iii) All India Service Pensioners (iv) Railway Pensioners/family pensioners (v) Pensioners who are in receipt of provisional pension (vi) The Burma Civilian pensioners/family pensioners and pensioners/families of displaced Government Pensioners from Burma/ Pakistan, in respect of whom orders have been issued vide this Department’s OM No. 23/3/2008-P&PW(13) dated 11.09.2017.
2. The payment of Dearness Relief involving a fraction of a rupee shall be rounded off to the next higher rupee.
3. Other provisions governing grant of DR in respect of employed family pensioners and re-employed Central Government Pensioners will be regulated in accordance with the provisions contained in this Department’s OM No. 45/73/97-P&PW (G) dated 2.7.1999 as amended vide this Department’s OM No. F.No. 38/88/2008-P&PW(G) dated 9th July, 2009. The provisions relating to regulation of DR where a pensioner is in receipt of more than one pension will remain unchanged.
4. In the case of retired Judges of the Supreme Court and High Courts, necessary orders will be issued by the Department of Justice separately.
5. It will be the responsibility of the pension disbursing authorities, including the nationalized banks, etc. to calculate the quantum of DR payable in each individual case.
6. The offices of Accountant General and authorised Pension Disbursing Banks are requested to arrange payment of relief to pensioners etc. on the basis of these instructions without waiting for any further instructions from the Comptroller and Auditor General of India and the Reserve Bank of India in view of letter No. 528-TA, II134-80-11 dated 23/04/1981 of the Comptroller and Auditor General of India addressed to all Accountant Generals and Reserve Bank of India Circular No. GANB No. 2958/GA-64 (ii) (CGL)/81 dated the 21st May, 1981 addressed to State Bank of India and its subsidiaries and all Nationalised Banks.
7. In their application to the pensioners/family pensioners belonging to Indian Audit and Accounts Department, these orders issue after consultation with the C&AG.
8. This issues in accordance with the Ministry of Finance, Department of Expenditure’s OM No. 1/3/2019-E.II(B) dated 14th October, 2019.

Dearness Relief Order July 2019

(Source : Govtempdiary blog)

UPDATE ON OROP-2 REVISION AS PER RTI REPLY RECEIVED BY EX-SGT. M. BISWAS

Today after long wait I got the so-called 107-page document from Ministry of Defence in reply of my RTI. As it is not possible to scan and publish the scanned copies of such voluminous data, I will give my fallowing observations and impressions for the information of eagerly waiting ESMs.

1. Most of the information provided are inter-departmental correspondence before formation of OROP-2 committee. Majority of these documents are already available in the environment in terms of my earlier RTI reply and RTI reply received by Air Marshall Savur (Retd.)

2. OMJC Repot is not tagged to OROP-2 and OROP-2 committee will not take OMJC Report into account for revision.

3. Two meetings have taken place by OROP-2 Committee and the deliberations have been forwarded to RM, RRM, Sec. to RM, ESW and many others for their comments. Nobody has replied yet and it seems that nobody is in a hurry to settle the OROP-2 issues.

4. I have not got the minutes of the OROP-2 committee meetings but from the inter-departmental correspondence I came to know that CGDA has raised two issues. One: the terms of reference of OROP-2 committee were to fix the modalities and methodologies of OROP-2. So they are not obliged to make the table. Two: there is no officer of TRIPAS in the committee, so how it is possible to reach a conclusion for OROP-2?

5. Letters have been sent to Army, Navy & Air Force pay-cells to supply latest live data of 2018 retirees and presumably they are working on it.

6. I found the role of DESW is positive, as they are sending reminders that the stipulated period of one month for submission of report is surpassed.

7. DESW is kind enough to give me copies of a few confidential letters, which I can not reveal here for legal reasons.

8. My overall impression is: OROP-2 train is slow-moving but surely on track and we may have to wait for a few more months to know the outcome and get our arrears credited to our Bank Accounts.

(Source : Via e-mail of PK Vasudevan/Facebook a/c)

ACTION TAKEN REPORT ON THE MINUTES OF THE 30TH SCOVA MEETING AND NEW AGENDA ITEMS OF THE 31ST SCOVA MEETING

42/03/2019-P&PW (D)

Government of India

Ministry of Personnel, P.G and Pensions

Department of Pension & Pensioners' Welfare

3rd Floor, Lok Nayak Bhawan,

Khan Market, New Delhi-110003

Date: 03rd Sept, 2019

To

All the Pensioners Associations included in SCOVA
included vide Resolution dated 31.01.2018

Subject: Action Taken Report on the minutes of the 30th SCOVA meeting and New Agenda Items of the 31st SCOVA meeting -reg

Please find enclosed herewith Action Taken Report on the minutes of the 30th SCOVA meeting held on 23.03.2018 and a list of New Agenda Items of 31st SCOVA meeting for your kind perusal.

Encl: as above

Sd/-

(Charanjit Taneja)

Under Secretary to the Govt. of India

====================================================================

Action Taken Report on the Minutes of the 30th SCOVA meeting held on 23.03.2018

S. No	Issue	Gist of discussion held during the last SCOVA meeting	Action Taken Report
1.	Item No. 5(i) of the 30th SCOVA minutes  Revision of PPOs of Pre-2006 Air Force pensioners.	CGDA informed that out of total 1,39,504 Air Force Pensioners, 76,591 were identified as pre-2006 pensioners. Revised authority of 69,595 has been issued. 6996 cases are pending due to non-matching of records provided by PDAs. The Air Force Association informed that the claim of CGDA that there are only 1,39,504 Air Force Pensioners is incorrect. It was brought out by Secretary, Air Force Association that in March 2017, the Raksha Mantri while giving an answer to Lok Sabha Starred question had indicated the figure as 2,05,942. Further, in Feb, 2018, The JCDA(AF) has shown the figure as 2,60,895 Air Force Pensioners in an excel sheet marked as “CPPC wise, no. of pensioner- Airforce” and sent to Directorate of Air Veterans (DAV) Air HQ. As regards the number of pre-06 Air Force Pensioners for whom Corrigendum PPOs have not been issued, the number is close to 1,00,000 and not 6,996 as stated by CGDA CGDA was requested to reconcile the figures in consultation with Directorate of Air Veterans, Air HQ and issue revised authority and also take urgent action to identify the 6996 cases of pensioners CGDA was asked to fix a target of 3 months for completion of this activity. (Action: CGDA)	CGDA It is intimated that with the issue of MOD letter dated 17.10.2018 regarding revision of pension of pre-2016 pensioners/family pensioners in implementation of Govt. decision on recommendations of the 7th CPC on notional pay fixation method, Corrigendum PPOs containing updated entitlement are being issued to all pensioners and left over cases of pre- 2006 Air Force pensioners under Project Sangam will also be covered. There may be no relevance of issuance of Sangam PPOs of left over cases at this stage.
5.	Item no. 5(vii) of the 30th SCOVA minutes  Extension of benefits of upgraded Grade pay to pre- 2006 retirees of S-12 grade (Issue of grant of grade pay of Rs. 4600/- instead of Rs. 4200/-)	Dir(PP), DoPPW informed that a proposal for extending the benefit of Grade Pay of 4600/- for revision of pension to all pre-2006 pensioners who retired from pre-revised pay- scale of Rs. 6500-10,500/o was earlier referred to Department of Expenditure. However, the proposal was not agreed to by Deptt. of Expenditure. The matter was again referred to Department of Expenditure on 22.02.2018 and was requested to expedite their decision in the matter (Action: DoPPW)	DoPPW After the approval of Department of Expenditure, DoPPW has issued orders dated 04.01.2019 and 09.07.2019 in this regard.
8.	Item no. 5(x) of the 30th SCOVA minutes  Delay in commencement of family pension to spouse on death of pensioners.	DoPPW/CPAO instructions provide that family pension to widow should commence within one month from receipt of death certificate of deceased pensioner. CPAO informed that the family pension in 38% cases started within a period of one month only. In 47% case time taken was more than 6 months. CPAO issued instructions on 31.01.2018 for ensuring starting of family pension within the stipulated one month period. DFS was requested to take up the matter with the banks at highest level to make sure that families of deceased pensioners get family pension in time. Further CPAO was advised that representatives from DFS may also be invited in meetings with banks. (Action:- CPAO, DFS, CGDA and DoPPW)	CPAO CPAO reviewed/took up the delay in commencement of family pension with banks in meetings at various levels. Meetings with banks were held on 23.01.2019 and 24.01.2019 to review the status of delay in commencement of family pension to spouse. CGDA Necessary guidelines in the matter have been issued by PCDA(P), Allahabad vide Circular No. 203 dated 17.07.2018 in which PDAs have been advised to make sure that families of the deceased pensioners are paid family pension within one month and acknowledgement is invariably given by the PDAs to the family member on receipt of death certificate of the deceased pensioner and application for commencement of family pension. DFS The Public Sector Banks have informed that family pension is commenced within 15 days to 2 months on receipt of all required documents like death certificate of pensioner, life certificate of family pensioner.
14.	Item (30.1) of the 30th SCOVA minutes  Revision of PPOs of pre-2016 pensioners/family pensioners as per 7th CPC orders.	In the meeting, Ministries/Department gave the following status report regarding revision of PPOs of pre-2016 pensioners as per 7th CPC. Mins /Deptt Total no. of cases Revised authority issued CPAO 9.06 lakh 5,13,160 Posts 2,58,205 2,17,644 Telecom 95,659 90,572 Railways 1,38,7542 8,43,391 CGDA Defence Civilian 5,58,761 1,52,417 Ministry of Defence informed that monitoring of revision of cases is done at the highest level i.e Secretary (Def). CGDA is also monitoring these cases fortnightly. Concordance tables for service pensioners have been prepared and will be submitted to Ministry of Defence for approval. Some Defence Pensioners Associations raised point of following different guidelines by PCDA(P) Allahabad than the guidelines issued by CPAO. It was advised to CGDA to issue centralized guidelines so that the same guidelines are followed in their all units. Target date for all Ministries/Departments was fixed as 30.05.2018. Ministry of Defence/ CGDA to complete this task by 30.06.2018. (Action:- CPAO, Posts, Telecom, Railways, Ministry of Defence/CGDA)	Status report regarding revision of PPOs of pre-2016 pensioners as per 7th CPC, as on date is as under:- Mins /Deptt Total no. of cases Revised authority issued PPOs pending for revision CPAO 9.06 lakh 5,13,160 2.44 lakh Railways 1,38,7542 8,43,391 156934 CGDA Defence Civilian 4,95,541 1,52,417 41984 Posts 2,58,017 2,17,644 23862 Status report from Department of Telecom is awaited.
16.	Item no. (30.3) of the 30th SCOVA minutes Extension of benefit of modified parity/revision of pension by pay fixation method to pensioners drawing Compulsory retirement pension/Compassion ate Allowance (on dismissal/removal)	DOPPW informed that a proposal it his regard was under examination of Department of Expenditure. (Action:- DOPPW and Department of Expenditure)	Department of Expenditure Reply has already been sent to DoPPW vide DoE’s ID note dated 21.05.2018. DoPPW A fresh proposal has been referred to Department of Expenditure on 16.08.2019 for their consideration based on a decision taken in the recent JCM meeting.
18.	Item (30.7) of the 30th SCOVA minutes  Difference in Last Rank held and Rank for Pension in the case of pre-2006 military pensioners.	Department of Ex-servicemen Welfare informed that the pension of pre-2006 pensioners was fixed w.r.t the pay scale of the rank which was held by pensioner for a minimum of 10 months. However, the condition of 10 months service in the rank is not applicable in the case of post- 2006 retirees. It is in this background that different criteria has been fixed for fixing of rank pension in the case of pre and post-2006 pensioners. DoPPW clarified that in the case of civil pensioners for revision of pre- 2016 pensioners, orders have been issued for fixation of notional pay with respect of the last pay/pay scale of the pensioners, even if that pay was drawn for one day only. Pensioners associations were asked to send detailed references bringing out all issues to Department of Ex- servicemen Welfare. Department of Ex-service Welfare will examine the issue afresh and take an appropriate decision in this respect, in consultation with Department of Expenditure. (Action: Department of Ex- servicemen Welfare)	Ministry of Defence The matter has been resolved with Ministry of Defence letter dated 30.09.2016, wherein, it is provided that the consolidated revised pension/ordinary family pension of all pre-2006 Armed Forces pensioners/Family pensioners w.e.f 01.01.2006 shall not be less than 50% and 30% respectively of the minimum of the pay in the Pay band plus Grade Pay corresponding to the pre-revised scale from which the pensioner had retired/ discharged/ invalided out/ died including Military Service Pay and ‘X’ group pay, if any, without pro-rata reduction of pension even if they had rendered qualifying service of less than 33 years at the time of retirement.
29.	Item (30.8) of the 30th SCOVA minutes  Extension of benefit of Composite Hospitals to CAPF personnel.	Ministry of Home Affairs informed that at present, retiring CAPF and AR personnel can opt only one of the following three medical options:- (i) CGHS facility for both IPD and OPD treatment (ii) CGHS facility for IPD and FMA for OPD facility. (iii) CAPF Medical Cover from Composite Hospitals. MHA stated that they would consider the proposal of extending medical facility in composite hospitals to retired CAPF personnel covered under CGHS without charging any additional fee, provided the pensioners do not avail FMA facility. MHA was requested to examine and to take a decision in the matter at the earliest. (Action :- MHA)	Ministry of Home Affairs Directorate General (BSF) vide UO Note dated 02.08.2019 has informed that the issue was forwarded to all retired CAPF Associations listed with this HQ and with all DDOs down level to filed formation through mail on 03.05.2018 and 09.05.2018 respectively for their information and further necessary action.

31st Meeting of Standing Committee of Voluntary Agencies (SCOVA) under the Chairmanship of Hon’ble MOS (PP) to be held on September 05,2019

Sl.no

New Agenda Items

(31.1)

Negligence by the Departments / Banks for disposals of grievances of Pensioners within reasonable time. It has been prescribed in CPENGRAMs that grievances shall be disposed of within 2 months by a reasoned reply. The application is transferred to the concerned department for action. Many a times, Ministries/ Departments forward the grievance to its subordinate/attached offices and mark it disposed without any finality. No follow-up action is taken by the administrative Ministry/Department for which the Pensioners suffer enormously. Due to this modus operandi of disposal of grievance, it is requested that there should be on effective intervention of DoPPW and periodical monitoring system may be developed. It will make portal effective and meaningful for grievance redressal. (Action: All Ministries/Departments)

(SOURCE : STAFFNEWS WEBSITE)