Madam / Dear Sir,
Please refer to your e-mail dated 17/11/2016.
We advise that if you have a grievance regarding deficiency in banking service, branch/bank(home branch or zonal office) is the first focal point for redress of complaints. If your grievance(which is submitted in written) is not redressed by the branch/bank concerned within a period of 30 days (or) if you are not satisfied with the reply received from the branch/bank, then you may approach the Office of the Banking Ombudsman.
A complainant can file a complaint before the Banking Ombudsman simply by writing on plain paper. You may please address your complaint to:
Smt. Reeny Ajith
Banking Ombudsman for Andhra Pradesh and Telangana
Reserve Bank of India
Secretariat Road, Saifabad
HYDERABAD - 500004.
The complaint should clearly state
a) Name and complete address of complainant
b) Telephone number and e-mail id
c) Name and address of bank branch against whom complaint is made
d) Bank account or Credit Card number
e) Facts relating to complaint supported by documents, if any
f) Nature and extent of loss caused to complainant
g) Relief sought from B.O.
You may send the complaint by post or email.
You can also file the complaint online at https://secweb.rbi.org.in/BO/
There is also a structured complaint form available at all branches of banks covered under the B.O. Scheme.
Thanks & Regards,
From: GaviniVN <firstname.lastname@example.org>
Sent: Thursday, November 17, 2016 10:55 AM
To: AB-CPPC; bmmah0116
Cc: Banking Ombudsman, Hyderabad
Subject: REVISION OF PENSION WEF 1.1.2006 AFTER DE-LINKING OF 33 YRS SERVICE FOR FULL PENSION
PLEASE REFER MY E-MAIL SENT TO YOU ONON THE SUBJECT MATTER CITED ABOVE.
I DID NOT RECEIVE ANY ARREARS AMOUNT OR REPLY OR ACKNOWLEDGEMENT.
HENCE I AM SENDING THE REQUEST FOR EARLY PAYMENT OF ARREARS ONCE AGAIN (PASTED BELOW):=
Kindly refer PCDA(P) Circular No.568 d/d 13.10.2016, revising my pension wef 1.1.2006 (AVAILABLE AT http://pcdapension.nic.in/
My REVISED Basic Pension - Rs.6420/- WEF 01.1.2006, AS PER ABOVE CIRCULAR.
MY PENSION DETAILS ARE GIVEN BELOW:-
My date of joining the IAF is - 19.5.1971 and date of dis is 28.11.1989 (18 yrs 06 months & 10days,)
Rank - SGT, Group III (now Y), (qualifying service 18.5 years).
As per My PPO No. is 08/14/B/11350/1990 issued on 23.4.1990 (qualifying service mentioned is 17 yrs, 11 months and 16 days - excluding boys service (below the age of 17 yrs) with Basic pension Rs.551/-). But as per revised PPO No.08/14/B/Corr./259/2010 issued on 04.06.2010, the qualifying service enhanced to 18 yrs, 06 months and 10 days (18.5 yrs) after including the boys service period.
I have already sent to you on 13.4.2016 the scanned copies of Corr PPO (2010) issued on 4.6.2010 and the orig PPO issued on 23.4.1990, which may kindly be perused.
My SB Pension account is maintained at Andhra Bank (0116) Dhanwada, Dist. Mahabubnagar - 509205 (TS), THE SB PENSION A/C NO.BEING 011610013003371
I have submitted also submitted Life Certificate to the PDA bank on 7.11.2016
I WAS PAID PENSION AS UNDER :
Rs.4775/- (CIRCULAR 547 (ANNEXURE B-AIR FORCE) WEF 1.1.2006 ( http://www.pcdapension.nic.in/
Rs..5647/- (CIRCULAR 430- TABLE 114 ) WEF 1.7.2009 - http://www.pcdapension.nic.in/
Rs.6108/- (CIRCULAR 501 TABLE 17) WEF 24.9.2012 AND UPTO 30.6.2014. http://www.pcdapension.nic.in/
Rs.7693/- (orop) WEF 1.7.2014 (NO ARREARS since the pension is more than Rs.6420)
May I request you to kindly credit arrears of Revised pension in to my account at the earliest..
This is for your kind info and necessary payment action, please.
612017 SGT GV NARAYANA, AIR VETERAN
AN EARLY PAYMENT ACTION IS SOLICTED PLEASE.
THANKING YOU IN ADVANCE.
SGT GV NARAYANA, AIR VETERAN
Caution: The Reserve Bank of India never sends mails, SMSs or makes calls asking for personal information such as your bank account details, passwords, etc. It never keeps or offers funds to anyone. Please do not respond in any manner to such offers, however official or attractive they may look.
(from my e-mail account)