Shri Parrikar also inaugurated Pension Call Centre for dealing the queries from the pensioners and their families regarding their entitlement and pension payments. The Pension call centre for Army pensioners has been established in the office of PCDA (Pension) at Allahabad and can be accessed through the toll free number 1800 180 5321. The Defence Minister also hinted that an order regarding implementation of One-Rank-One-Pension (OROP) may be issued very soon. He said after the implementation of OROP the pension related anomalies will be reduced. On this occasion a statistical hand book on defence expenditure was also released by the Defence Minister. Earlier, Director General of Bureau of Indian Standard (BIS) Shri MJ Joseph presented a ISO 9001 certificate to Controller General of Defence Accounts (CGDA) Shri Arvind Kaushal for its Delhi Defence Accounts Office.
Chief of Air Staff Air Chief Marshal Arup Raha, Chief of Army Staff General Dalbir Singh, CGDA Shri Arvind Kaushal and Financial Advisor (Defence Services) Ms Vandana Srivastava were amongst the dignitaries who graced the inaugural function.
The theme of the conference is 'Good Governance through strategic collaboration. During the conference, four business sessions concerning shared Database, E-Governance, Strengthening of IFAs System and HRD issues have been planned covering the Department's working and emphasizing synergy with its client etc. of the defence services. Senior officer of the department as well as defence forces will lead the panel discussions on these issues and provide a road map for collaborated system improvements.