But there's a larger governance related issue that needs to be fixed. The Centre has certainly rolled out a plethora of new schemes and the notification of OROP last year is a case in point. But it needs to ensure that these schemes are actually reaching their intended beneficiaries through smooth delivery. Reportedly, Grewal's grievance was receiving less pension than what was expected under the OROP formula. The ministry of defence has sought to put the blame on the local bank branch in Grewal's hometown of Bhiwani for making a calculation error.
But such excuses won't wash with people. This is precisely why delivery of government benefits needs to be made transparent and powered by technology to prevent errors and leakages. Lastly , the Grewal suicide also highlights a problem with government communication. When ministers should speak in one voice and express condolences over the tragic case, we have ruling party netas giving disparate opinions including downright churlish ones.This not only leads to confusion and resentment but also provides a legitimate opening for the opposition.